How to claim?

The CHS Team understand that claiming can cause frustration, which is why we offer our clients and Brokers a NEW digitally streamlined process. Our number one objective is to offer reduced administrative tasks, superior service and improved turnaround times.

The CHS Team aims to revolutionise the claiming process through innovative state of the art technology and digital improvements. There is no longer a need for clients to physically get a quote from a panel beater, this will be achieved digitally. Our innovative technology will limit assessment phase delays due to photo requirements.

The most important point to remember for all claim requests is that your client can now register the claim telephonically at the same call center via the roadside assist number:

Soteria and Hollard Private / Hollard Prestige

086 033 3037
(Personal and Domestic Vehicle Insurance)


086 111 6227
(Rideshare Vehicle Insurance for e.g. Uber, Bolt, Lyft)

Windscreen claims

Email us at

REMEMBER that we can’t process your claim until we have received all required documentation. Please contact your Broker for personalized assistance.

How it works

Claim Forms

*REMEMBER: We can’t process your claim until we have received all requested documentation.

Approved Panel Beaters